Employee Testimonials


With a reputation as one of the industry's leading property companies, working for Townends Estate Agents shouldn't be seen as a short term job solution but instead, an amazing career opportunity.

Here directly from our staff about why they love working for Townends Estate Agents.

Steve, Lettings Manager: I have been in agency for around 12 years and have worked for a number of well know agencies in my time.  I have been at Townends for 7 months now and have enjoyed my time immeasurably here. I have known of Townends for many years and Catherine Darbon has always been proactive in trying to get in touch with me.  Townends strive to bring the best people into the business and have a great family feel to the way that they approach staff.  If you want to work for a progressive and well established business where hard work is rewarded then Townends is the place for you! Townends provide superb support and a great work/life balance – which is something that other agents cannot say they do!

Jessica, Senior Lettings Manager: I joined Townends in February 2018 after working for another agent for 17 years. It could have been a very anxious time for me to change Companies after so long but from the moment I stepped into Townends Head Office for my interview I was made to feel very welcome and at ease. Since then nothing has changed, it is a genuine friendly company with lovely down to earth hard working employees. Townends has a brilliant culture and a very ethical approach towards their employees and customers. From my experience I have always been treated fairly, they have done what they have promised and have listened to ideas and suggestions which generally makes you feel that you are part of a great Company. I would recommend working for Townends and my only regret is that I didn’t do it sooner!

Richard, Associate Director: After deciding I needed a career change I joined Townends in 2014 and haven’t looked back since. At my interview I made it clear career progression was the most important aspect in me taking the role to which I was promised as long as I did my part. 5 years down the line going through lots of positive change I am lucky enough to now be an Associate Director in one of our flagship branches, I genuinely look forward to work each day and work with a fantastic team. I cannot thank Townends enough for all the support and help I have achieved so far in getting to my current position, the training is second to none and they are improving in this area all the time. My journey so far shows that if you work hard with the right company the sky is the limit. I would recommend anyone looking for a new role to get in touch and see what we have to offer.  Don’t be afraid of change embrace it.

Katie, Lettings Manager: I joined Townends completely new to the industry. Through fantastic training and development, almost four years later I have had the opportunity to progress into a Lettings Manager and now run my own team. I work with such an amazing team and have built some great relationships with our friendly head office team too. I not only found a job, but I found a career! I pride myself in giving exceptional customer service at all times and have great passion in everything I do.

Rob, Senior Lettings Manager: I have now been working at Townends since September 2011 and find myself still loving the daily challenges a vibrant office gives me. I have progressed through in my time here and have enjoyed the employee training programmes and am now a Senior Lettings Manager helping my team become the next superstars of tomorrow. I would recommend Townends to anybody who is looking to work for an established Company, where employees are valued, developed and will always have fun winning!


John, Senior Sales Manager: From day one,  I was made to feel welcome and part of a company that was going places! The ongoing training, even for someone with my experience (some 25 years in the business) has been first class delivered with enthusiasm and a sound knowledge of the industry. In my opinion one of the most appealing facets of the company is the transparent career path and salary structure, you know exactly what you have to do in order to get to the next level. From complete novices to seasoned campaigners (like myself) this is the Estate Agent to work for.