Meet the team: Renewals Team Leader Fiona

News at Townends | 18/05/2018

About Fiona: Fiona has been part of the team for three years, initially working in Pre-Tenancy and then in September last year she moved across to run our Renewals department. This is a fast paced team looking after all of the renewals for our 5000 strong portfolio, Fiona and her team are dedicated to ensuring your renewal runs smoothly.

About the team: Our Renewals Team work on your behalf to negotiate renewal terms between you and your tenant. They then produce the relevant paperwork removing the hassle of handling the legalities of tenancy renewal alone.

What the team are currently working on: “With the new MEES legislation coming in to full effect we have come across a few properties where the EPC is not at the required rating standard. For us as a team this means that we are unable to renew the tenancy and we cannot allow it to fall periodic either. We are working very closely with our Landlords to ensure that they are aware of the legislation and what needs to be done in order to bring the property up to standard to ensure that the renewal process runs smoothly.”