Industry leading training and development

News at Townends | 22/08/2018


At Townends Estate Agents we recognise that the beating heart of our company is our people.

Evaluating feedback from our employee engagement survey, we have invested in the creation and delivery of a comprehensive, systematic Training and Development program. Lead by Sally Asling, it ensures that our staff have a consistent, enriching structure to their training and development.  

Our training starts with a thorough induction and onboarding structure enabling new colleague’s to be comfortable with the company and its philosophy of providing “The Complete Property Solution”. From here we ensure all colleagues are competently trained to be able to undertake their job role within the first six months of service with us. Trained to job role means being competent in delivering our services to the highest industry best practice standards, being knowledgeable and compliant in their industry sector and being able to achieve expected standards and sales targets.

Our Training and Development program is built for everyone at any level of the organisation. Employees not only gain background knowledge of the company’s basic policies and procedures, but the program takes them on a comprehensive career journey, enabling them to further develop their key skills and provide them with the tools to succeed in their current role before progressing to the next stage in their career. 

As part of our lettings team you can expect to participate in courses such as: Foundation Lettings, Lettings Negotiation Techniques, Advanced Lettings Negotiation, Winning the Instruction and Comprehensive Lettings Legislation for starters leading to a plethora of Management Development courses and ARLA qualifications as their career progresses. Likewise, as part of our sales team you can enjoy Foundation Sales, Selling Negotiation Techniques and Market Appraisal Skills before working towards their NAEA Qualification and further Management Development courses. To further help our employees succeed in their role we also provide a large volume of short course sessions, workshops and comprehensive e-learning to compliment your classroom training.

 

We believe that our Learning and Development structure is ambitious, innovative and industry market leading. As this is fully implemented it will not only provide our teams with job satisfaction and encourage them to progress in their careers but it will ultimately benefit the consumer as we strive to deliver the complete property solution to the highest of industry standards.

If you would like to be a part of a company that puts its employees Training and Development at the forefront, get in touch with our friendly recruitment team today and start developing your career with Townends Estate Agents. Browse our available jobs now.