Townends Estate Agents, with branches located throughout West and South West London, Surrey, Middlesex and North Hampshire, has become a multiple award-winning estate agent in the 2016 allAgents Property Awards, with its Guildford branch being named Best Letting Agent for Surrey.
In excess of 20,000 offices have been assessed and judged locally, by area, county and nationally. Based on hundreds of reviews posted from 1 st September 2015 to 31st August 2016, Townends’ overall five-star rating enabled the company to achieve gold, silver and bronze awards for sales and lettings in 16 of their branch locations. Guildford scooped one of the top accolades, winning gold for ‘Best Letting Agent’ in the County. Croydon was also awarded silver for ‘Best Sales and Lettings Agent’ for Surrey.
Unlike other awards schemes, the allAgents Property Awards, are not chosen by colleagues, trade bodies, journalists or peers, making them totally unbiased. They are free to enter and awards are won based entirely on agents’ own customer reviews and ratings. The allAgents website runs in a similar way to popular rating site, Trip Advisor, encouraging property buyers, sellers, tenants and landlords to rate and review their estate agent. allAgents collate the rankings on an annual basis and reward only the very best.
Extracts from just a small sample of Townends’ customer reviews described their service as “very professional” and “extremely reliable, efficient and fast”, and their staff as “a fantastic team” that “pulled out all the stops”.
Commenting on Townends’ success, CEO, Séamus Kavanagh, commented: “Like many agents, we strive to deliver the very best in customer satisfaction, and this is reiterated throughout the company on a daily basis. Receiving such positive first-hand endorsements from our clients is thanks to each and every member of staff consistently maintaining and delivering the high standards and values we strive to achieve. We continue to recognise and reward all staff within Townends for their outstanding efforts and I would like to take this opportunity to thank all those who have kindly taken the time to provide a review.”
If you are thinking of moving home or investing in property and want to benchmark an agent within your local community, read some of the fantastic reviews gratefully received from Townends clients on allAgents.